Frequently Asked Questions

Quick and clear answers to the most common family questions.

Payments
Do I have to pay enrollment fees or sign contracts?
  • No enrollment fees.
  • No forced contracts.
  • You only pay for the classes you receive.
What payment methods do you accept?
  • Credit/debit cards (Visa, Mastercard).
  • Bitcoin.
Classes
Are classes in English or Spanish?
  • We adapt to the student's level.
  • Explain in Spanish if needed for understanding.
  • Reinforce technical vocabulary in English.
Do you help with my state's specific curriculum?
  • Yes, we know Common Core and state curricula.
  • We adapt to your child's grade and level.
What platform do you use?
  • Google Meet (stable and easy on mobile/PC).
Schedule
How long is each session?
  • 45 minutes (optimal attention time).
What if I need to reschedule?
  • No charge with 24-hour notice.
  • We understand family routine changes.
Progress
How is progress measured?
  • Weekly progress tracking.
  • Constant feedback to student and family.
Who will be my child's teacher?
  • After free evaluation, we choose the best tutor.
  • We match based on specific needs.
General
What happens if my child doesn't like the teacher?

We talk and evaluate which other tutor can support them better, at no additional cost.

Can I hire classes for two children with the same subscription?

Yes, the sessions can be split.

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